how does this shopping cart thing work?
most or all of your questions can be answered here.

why are there two different "add to cart" buttons...& sometimes three! which one do i use?
the pink & red button is for orders being shipped to addresses within the united states. the blue & purple button is for orders being shipped to international addresses (including canada!). so use the button approriate to where your order is being shipped. it's important to use the right button because all prices are now postage-paid, & postage rates are different depending on whether an order is being mailed domestically or internationally. the yellow & green button is only for wholesale orders. read on if you have questions about placing wholesale orders.

how did you figure out the postage-paid prices?
the vast majority of orders i receive are big enough to be shipped via flat-rate priority, so i divided postage on a flat-rate envelope, both domestically & internationally, by fifteen, which is the number of ounces in an average order. that gave me an approximate rate for how much it cost to ship each ounce (35 cents in the u.s. & 75 cents elsewhere). i then applied those rates to the retail price of each zine according to how much each zine weighed. i developed a bulk postage system for heavier items--the price drops by five cents an ounce for every ounce over three. then i compared a bunch of real orders i have received & how much folks paid using the old figure-the-postage-yourself system to how much they would have paid using the new postage-paid shopping cart system. everything came out about the same, so i guess i did something right!

do you have wholesale rates?
indeed i do. some of the zines in the catalogue have a green & yellow paypal button under their descriptions. this is the button to use for wholesale orders. you can only wholesale the zines that have those buttons (though if you are interested in other zines for wholesale, drop me a line & i'll see what i can do). i ask that people order at least three copies of each zine they want for wholesale, but other than that, go nuts. the wholesale price includes postage (yes, to anywhere, but if international wholesale orderers feel inclined to kick in an extra $5 or $10 for really big orders, it would definitely help defray postage costs). wholesale orders must be paid upfront; i can't bill people & anticipate a later payment right now.

i'm a zinester that wants to be paid via trade. how does that work now that all prices are postage-paid?
i pay for postage on trade packages to zinesters that want to be paid that way in exchange for zines they are sending to the distro. click here to see a price list for all the items in the distro without postage included. select the zines you desire & use the postage-free prices to add up your total. if you have ten dollars worth of trade coming your way, you get ten dollars worth of zines, postage-free. then e-mail me your list. simple enough.

will you accept checks?
i greatly prefer cash or paypal, but if you absolutely must send a check or money order, you absolutely MUST make it payable to ciara xyerra, & NOT the name of the distro. (before you ask--xyerra is a word i made up, it rhymes with ciara, it's not indicative of any particular ethnicity.) i can't accept any checks that aren't written out to ciara xyerra, & i reserve the right to hold orders until checks have cleared.

why can't i pick my own zines for the subscription program?
because the quantity of zines i have in stock shifts with every order i receive & i can't guarantee that a zine you want is going to be in stock when subscriptions are mailed. if it makes you feel better, every subscription order is tailored to the subscriber, to try & ensure that the subscriber isn't receiving any zines that s/he has previously ordered from me. i have an exhaustive record-keeping methodology in place for this. obviously, i fuck up sometimes, & i also can't guarantee that subscribers won't receive zines that they've already gotten from other distros or zinesters themselves. but i do my best, & can take individual requests under consideration to a certain degree.

why are subscriptions so expensive?
i know $50 or $60 seems like a serious outlay of funds when you're not totally sure what you're getting with that money. but let's break it down: you're receiving four packages over the course of the next year. let's estimate that each package costs $4 to mail--that's $16. each package includes some awesome hand-crafted item that probably cost at least a few dollars in supplies, plus labor, so call that $5 each times four, or $20. that's $36. that leaves $14, & for that, you are receiving 24 zines. that's less than $1 a zine. very few zines in the catalogue cost $1 or less, so that's a significant savings. it's actually a pretty awesome gamble. (the extra $10 for international orderers is an effort to defray the expense of mailing items internationally.) in the unlikely event that the distro closes down before all four of your subscriptions have been mailed, i'll refund your money at the rate of $12.50 per unmailed subscriptions for u.s. orderers, & $15 for international orderers.

what happened to the frequent orderer rewards program?
it still exists! now, instead of receiving a single subscription under the former rubric, you receive a six-month subscription under the new one. in other words, when you place three orders for eight or more items (discounting wholesale orders & subscriptions), you become eligible for the rewards program & will receive two subscriptions. that link ought to explain what subscriptions are. in the event that you've already subscribed, your reward subscriptions will be tacked on to the end of your paid-for subscription period.

do you have (insert name of zine here) in stock?
the web catalogue is updated whenever a zine comes in or goes out of stock, sometimes daily. if a zine is permanently sold out, it will be removed from the catalogue entirely. if a zine is sold out but i am expecting copies soon, i will leave the image & description up but with a bold headline stating "temporarily sold out". the distro info page also has a list of all the zines that are currently out of stock, as well as zines i am expecting to come in soon & zines that have recently been added. if a zine is expected to sell out soon (ie, i have five or fewer copies & am not planning on getting more), the quantity i have available is listed at the end of the description. these quantities are updated as zines sell & so are almost always accurate.

did you get my order/when will my order be mailed out?
i update my livejournal on a daily basis about orders coming in & going out, as well as additions to the catalogue. if your name isn't listed in the journal, i didn't receive your order. (also, no one can tell what you ordered just by seeing your name listed on the journal. i also don't use last names or cities on the journal. just first names & states/countries, which should be enough for you to identify yourself.) i also e-mail everyone who pays via paypal to let them know their orders were received. i go to the post office on a near-daily basis. nine times out of ten, your order will go out the day or day after it was received. it will never take more than three business days unless i am out of town or was instructed to wait for a particular zine to come back into stock.

do you accept zines for consideration?
i do. pretty much all your questions can be answered here.

why are wholesale rates lower than retail prices?
it's because running a distro involves a lot more expenses than just ordering stock from distros. zinesters sell me zines at a basic wholesale price & i sell them at a retail price & the extra money i make goes to pay for expenses like envelopes, packing tape, other office supplies, photocopies, tabling fees at zine fairs, web hosting, craft supplies for subscriptions, etc etc etc.

can you give me a discount?
in short, no. the distro doesn't make a profit. see above to learn about the hidden costs of maintaining a distro. i'd love to cut people deals, i'd love to make zines as accessible as possible. but i can't afford to do it, not even for my friends. please try to understand that i live on a fixed income in one of the most expensive cities in the united states. i run the distro because i love zines, not to get rich. i'd be taking money out of my own pocket to cut you a deal & i just can't afford to do that.

can you recommend some zines to me?
i can, but i won't necessarily know what kinds of zines you like. suffice to say, i like all the zines in the catalogue or else i wouldn't carry them. i like some better than others, but those aren't necessarily the ones you'd like. if you ever want clarification about any zine in the catalogue though, don't hesitate to e-mail me (address below). but because i get asked this a lot, i've created a collection of ten zines, available postage-paid anywhere in the world for $20, of my own personal selections. the list is on the news page & more information can be found here too. my choices are updated every once in a while.

what does "half-standard" & all that stuff mean?
"half-standard" means the zine is the size of a standard sheet of paper (8.5" by 11") folded in half. "quarter-standard" means the zine is the size of a standard sheet of paper folded into fourths. "half-legal" means the zine is the size of a legal sheet of paper (8.5" by 14") folded in half. "quarter-legal" means the zine is the size of a legal sheet of paper folded into fourths. "full-standard" means the zine is the size of a sheet of stdard paper. "half-standard long" means the zine is the size of a sheet of standard paper folded the long way, so it's tall & skinny. "less than half-legal" means the zine is a weird size that is almost half-legal but not quite. "5" square" means the zine is square-shaped, though the 5" demarcation is an estimate. "eigth-standard" means the zine is the size of a standard sheet of paper folded into eighths. "audio cassette" means the zine is a cassette tape. "audio cd" means the zine is a cd.

i linked you--will you link me back?
if you run a zine distro or if you are one of zinesters whose zine i carry & you have a personal site, yes, i would be delighted to exchange links. just let me know what the address is. right now, other distros & zinesters i work with are the only people i'm linking to. that may expand, it may not.

i loved your zine "a renegade's handbook"--do you have copies left? are you working on anything new?
my former zine, "a renegade's handbook to love & sabotage" is completely sold out & has been for a really long time. but i do have some new-ish stuff available! i wrote a personal zine called "you live for the fight when that's all that you've got" (published in february 2006). i also wrote a zine of zine- & punk-themed logic puzzles called "up the logic punks!" (published in july 2007). they are both available from the distro here, or just send $2 for "you live for the fight..." or $1.50 for "up the logic punks!" to the address below. a second issue of "up the logic punks!," with all new puzzles, was released in september 2008 & is available through the distro or for $2 direct from me. i also finished a personal zine called "love letters to monsters" (here) in the summer of 2007. it's available alone for $1.50 or as a split with the first logic puzzle zine for $2.50. a new "love letters to monsters" is in the works.

can i rip off your descriptions to sell zines through my own distro or on auction sites?
no, don't be a jackass. i'm glad you like my descriptions, but i work hard on them & i at least want credit if someone is going to steal them. incidentally, selling zines in auction is a really fucked up thing to do. sell 'em for postage or give 'em to a zine library. don't try to turn a buck off someone else's work. you can just send the zines directly to me, if you want, & i'll donate them myself to the papercut zine library in cambridge. see how easy? (ps--you are of course welcome to use the descriptions i wrote if they are about your project.)

are you single?
sorry, folks, i'm spoken for. but i do enjoy friend-dates.

questions, comments, or suggestions? get in touch with me! i don't bite, i swear.

ciara xyerra * 12 lincoln ave. #3 * somerville ma * 02145
learningtoleaveapapertrail@hotmail.com